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Delivery Information

The Lighting Outlet NZ offers a flat $19.95 shipping rate orders. We dispatch on multiple courier services Monday to Friday. 

We ship with multiple couriers from multiple warehouses throughout New Zealand and Australia.

Express shipping can be arranged for additional charges.

Bulky items can incur an additional shipping.

We reserve the right to charge additional shipping post order for items longer than 1 Metre.

The Lighting Outlet guarantees you will receive your purchase. Delays in postage sometimes happen but in 99% of orders you will get your item in the fastest possible time. 

Delivery Times After Dispatch (Approximate Guide Only)

Standard: 10 - 15 Business  Days

Orders with items that require to be ordered can take 3-5 business days to dispatch.

IMPORTANT - DO NOT book an electrician until you have fully received your goods to ensure they are correct, on time and not damaged. 

Please note: While all care is taken in the packaging and postage of your purchase, we will assume no liability arising from or in relation to any late deliveries, including expenses incurred for services provided by electricians and other contractors not party to this agreement. 

Please Note: ATL (Authority to leave) If customer marks ATL in the checkout it is at the customer's risk if it is lost or damaged in anyway. We will provide a POD (Proof of delivery) from the courier if requested. 

Please Note: We do not ship to PO Boxes or Parcel Lockers.

Delivery Delays

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