We offer reasonable shipping rates to most metropolitan areas and surrounding regions, as well as to the North Island. If your postcode falls outside these areas, shipping costs will be calculated at checkout based on the size and weight of your order. Any additional charges are generally minimal.
Orders are dispatched Monday to Friday via a range of courier services from our warehouses across New Zealand and Australia.
Please note that bulky or oversized items may incur additional shipping fees.
We reserve the right to charge additional shipping post order for items longer than 1 Metre.
The Lighting Outlet guarantees you will receive your purchase. Delays in postage sometimes happen but in 99% of orders you will get your item in the fastest possible time.
Delivery Times (Approximate Guide Only)
All delivery times shown on checkout and throughout the website are business days from dispatch.
Standard delivery takes 5 - 12 business days after dispatching.
Orders with items that require ordering in usually take 3-5 business days to dispatch.
IMPORTANT - DO NOT book an electrician until you have fully received your goods to ensure they are correct, on time and not damaged.
Please note: While all care is taken in the packaging and postage of your purchase, we will assume no liability arising from or in relation to any late deliveries, including expenses incurred for services provided by electricians and other contractors not party to this agreement.
Please Note: ATL (Authority to leave) If customer marks ATL in the checkout it is at the customer's risk if it is lost or damaged in anyway. We will provide a POD (Proof of delivery) from the courier if requested.
Please Note: We do not ship to PO Boxes or Parcel Lockers.